Reynolds Web Solutions

Privacy Policy

Last updated: August 2026

Reynolds Web Solutions ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website at reynoldswebsolutions.co.uk (the "Website") or engage us for our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are and how to contact us

Reynolds Web Solutions is the data controller responsible for your personal data. We are based at 2 Falldor Way, Milton Keynes, MK45 2GD, United Kingdom, and can be contacted by email at reynolds.websolutions@outlook.com.

If you have any questions about this Policy or how we handle your data, please contact us using the details above. We have not appointed a Data Protection Officer as we are not required to, but we are happy to respond to any data-protection queries directly.

2. Information we collect

We aim to collect only the personal data we need to respond to your enquiry and provide our services. The information we may collect includes:

  • Contact form submissions — when you use the contact form on our Website, we collect your name, email address, business or project name, and the details of your message (your "project details").
  • Correspondence — any information you provide in emails or other communications with us, such as your requirements, existing website links, or business details.
  • Technical data — limited technical information such as your browser type may be processed by our hosting or form-handling providers as part of delivering the Website to you. We do not run analytics or tracking tools on the Website ourselves.

We do not collect special category data (such as health, ethnicity or religious beliefs) and we do not knowingly collect personal data from anyone under the age of 16.

3. How we use your information

We use your personal data for the following purposes:

  • to respond to your enquiry and discuss your project;
  • to prepare quotations, proposals and deliver our website design, development, hosting and related services;
  • to communicate with you about your project, invoices and ongoing services;
  • to keep records of our work and our agreements with you; and
  • where you have agreed, to respond to you about future services (we will only send marketing communications with your consent, and you can opt out at any time).

4. Legal basis for processing

We rely on the following legal bases under UK GDPR to process your personal data:

  • Consent — where you provide information via our contact form or otherwise agree to us contacting you, you consent to us using that information to respond to you.
  • Contract — where processing is necessary to take steps before entering into a contract with you, or to perform a contract we have with you.
  • Legitimate interests — to maintain records, manage our business operations, and respond to enquiries, where this does not override your rights and freedoms.

5. Data storage and security

Form submissions are handled on our behalf by our form-handling provider and are delivered to our email account so that we can respond to your enquiry. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

6. Third-party processors

We use trusted third-party services to operate the Website and deliver our services. These providers act as data processors on our behalf, or as independent controllers of their own data, and are bound by their own privacy policies:

We do not sell your personal data to third parties, and we do not use it for advertising or profiling.

7. International data transfers

Some of the third-party services listed above may process data outside the United Kingdom. Where this happens, we rely on appropriate safeguards such as standard contractual clauses, or on the provider's own transfers made under the UK GDPR adequacy framework, to ensure your data is protected to a comparable standard.

8. Cookies

The Website itself does not set first-party cookies and we do not use analytics, advertising or tracking cookies. Our contact form is processed by Formspree, which may set its own cookies on its own domain when the form is submitted; please refer to Formspree's privacy policy for further information. Because we do not place non-essential cookies on your device ourselves, no cookie consent banner is required.

9. Data retention

We keep your personal data only for as long as is necessary for the purposes set out in this Policy. Enquiry and correspondence data is generally retained for as long as is needed to respond to and, where relevant, deliver your project, and is then deleted or anonymised. Records required for tax, accounting or legal purposes may be kept for longer in accordance with applicable law.

10. Your rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

  • the right to be informed about how we use your data (this Policy);
  • the right of access to the personal data we hold about you;
  • the right to rectification of inaccurate or incomplete data;
  • the right to erasure (also known as the "right to be forgotten");
  • the right to restrict or object to our processing of your data;
  • the right to data portability; and
  • rights in relation to automated decision-making and profiling (we do not carry this out).

You also have the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact us at reynolds.websolutions@outlook.com.

11. Complaints

If you are unhappy with how we have handled your personal data, please contact us first and we will do our best to resolve the matter. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data-protection regulator, at ico.org.uk/make-a-complaint or by calling 0303 123 1113.

12. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we use, or legal requirements. The "Last updated" date at the top of this page indicates when the Policy was last revised. We encourage you to review this page periodically.

13. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

Reynolds Web Solutions
2 Falldor Way, Milton Keynes, MK45 2GD, United Kingdom
Email: reynolds.websolutions@outlook.com
Website: reynoldswebsolutions.co.uk